A free study guide and notes for the Villanova Six Sigma Green Belt Certification exam.

## The Beginning of Six Sigma

What is Six Sigma

The History of Six Sigma and the Prominent People in Six Sigma

DMAIC Methodology Overview

The Project Charter

## Data Collection Plans

The Project Scope of a Team and Team Dynamics

Teams – Paradigm Shifts

Determining Customer Needs and Requirements

Quality Function Deployment and the House of Quality

Critical to Quality Tree and Kano Model

Process Mapping and SIPOC

## Data Collection Plans Part I, II,III

Calculating the Baseline Sigma

Quincunx Process Analysis

Types of Data

## Root Cause Analysis

Basic Data Analysis and Basic Process Analysis

The Big Picture

Root Cause Analysis and Hypothesis Testing

## 7M Tools

Measures of Central Tendency and Standard Deviation

Determining Project Solutions

Prioritization Matrix

Affinity Diagrams

Metrics and 7M Tools

Interrelationship Diagrams

## Control Charts

QxA=E

Maintaining Solutions

Introduction to Control Charts and Their Construction

XmR Chart and Pre-Control

Attribute Charts – p Charts

Other Attributed Charts – np, c, and u

## Process Capability

Process Capability

Distributions and Reliability

Weibull Distribution, Chi Square Distribution and Multi Var

Point and Interval Estimation

FMEA and DOE

## Other Tools and Techniques

Design of Experiments

Building Charts

Ten Questions Regarding Six Sigma

Course Wrap Up