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The Beginning of Six Sigma
What is Six Sigma
The History of Six Sigma and the Prominent People in Six Sigma
DMAIC Methodology Overview
The Project Charter
Data Collection Plans
The Project Scope of a Team and Team Dynamics
Teams – Paradigm Shifts
Determining Customer Needs and Requirements
Quality Function Deployment and the House of Quality
Critical to Quality Tree and Kano Model
Process Mapping and SIPOC
Data Collection Plans Part I, II,III
Calculating the Baseline Sigma
Quincunx Process Analysis
Types of Data
Root Cause Analysis
Basic Data Analysis and Basic Process Analysis
The Big Picture
Root Cause Analysis and Hypothesis Testing
7M Tools
Measures of Central Tendency and Standard Deviation
Determining Project Solutions
Prioritization Matrix
Affinity Diagrams
Metrics and 7M Tools
Interrelationship Diagrams
Control Charts
QxA=E
Maintaining Solutions
Introduction to Control Charts and Their Construction
XmR Chart and Pre-Control
Attribute Charts – p Charts
Other Attributed Charts – np, c, and u
Process Capability
Process Capability
Distributions and Reliability
Weibull Distribution, Chi Square Distribution and Multi Var
Point and Interval Estimation
FMEA and DOE
Other Tools and Techniques
Design of Experiments
Building Charts
Ten Questions Regarding Six Sigma
Course Wrap Up