Attribute charts are a kind of control chart to display information about defects and defectives. They help you visualize the enemy – variation!

Just like the name would indicate, Attribution Charts are for attribute data – data that can be counted. In other words, the data that counts the number of defective items or the number of defects per unit. While variable charts like X̅ and R charts are used for measurable quantities such as length, weight, and height.

If your process can be measured in attribute data, then attribute charts can show you exactly where in the process you’re having problems, if any.

**Defect Vs Defective**

A defect is a non-conformity that does not meet the customer’s requirements. A product or service may have one or more defects but is defective only if defects prevent the product from functioning.

Defects are the subsets of defective and can be categorized as minor, medium, and major based on criticality. Often non-conformity is used to signify the defects. For example, dimension differences or the failure of visual, safety, and functional requirements, etc.

Defect analysis is carried out based on the Poisson distribution (evaluates the rate of defects in the process) using the following methods.

- 1 sample Poisson rate test
- 2 sample Poisson rate test
- c chart ( for constant sample size)
- u chart (for variable sample size)
- Poisson capability analysis

A product or service that has one or more defects and it is not suitable for use. In other words, a product or service is defective if the defect(s) existing in it affects its functionality.

Often non-conforming is used to signify the defectives — each product or service experiences only two choices i.e, either defective or not.

A defective analysis is carried out based on Binomial distribution (evaluates the proportion of defectives in the process) using the following methods.

- 1 proportion test
- 2 proportion test
- p chart ( for variable sample size)
- np chart (for constant sample size)
- Binomial capability analysis

**Selection of control chart**

The control chart is a graph used to study how a process changes over time. A control chart always has a central line for the average, an upper line for the upper control limit, and the lower line for the lower control limit. The control limits are ±3σ from the centerline.

Selection of the appropriate control chart is very important in control charts mapping, otherwise ended up with inaccurate control limits for the data.

## Using Attribute Charts

Attribute charts are used for charting either-or conditions over time for either static sample sizes (ex 10 samples every week) or varying sample sizes.

Six Sigma certification exams like to throw curveballs about how and when to apply certain attribute charts to different situations. Here’s a quick way for you to determine which chart to use in which situation.

## Types of Attribute Charts

There are four types of Attribute Charts:

### How to Pick Which Attribute Chart to Use for Defects or Defectives

Assuming that one or more defects in a product make the product entirely defective, you can use the following guide to pick which one to use. For example, If the Quality inspector monitors 100 bottles of information every shift, then it is a constant lot size. Similarly, if the quality inspection is monitoring 10% of bottle information from the production, then the lot size varies based on the number of bottles produced on that particular shift.

## Different Attribute Charts

There are 4 main attribute charts. Let’s take a close look at each.

Type of Attribute Chart | What Gets Displayed? | What Kind of Sample Size? | Type of Data Used | Example |

np | # times something happens | Constant size | happens/ does not happen | # transactions in a static sample set with one or more errors. |

p | % of Samples in which something happens | Constant or Varying size | happens/ does not happen | Sum of all transactions with an error per month charted month-over-month. |

c | # times something happenstotal | Constant size | has a condition OR has more than one condition | # errors in all transactions in a static sample set. (transactions can have more than one kind of error.) |

u | % of total in which something happens | Constant or Varying size | has a condition OR has more than one condition | Sum of all errors across all transactions per month charted month-over-month. |

## Attribute Charts: p Chart (proportion chart)

### What is a p Chart:

p chart is also known as the control chart for proportions. It is generally used to analyze the ratios of non-conforming or defective items in a process. It uses a binomial distribution to measure the proportion of defective or non-conforming units in a sample.

- Evaluates the stability of a process when we are evaluating the proportion of defects vs in good order as a percentage.
- The plot shows the percentage of defectives.

### When to Use a p Chart:

p chart is one of the quality control charts used to assess trends and patterns in counts of binary events (e.g., pass, fail) over time. p charts are used when the subgroups are not equal in size and compute control limits based on the binomial distribution.

- Sample sizes are NOT equal.
- Have discrete data.

### How to Use a p Chart:

**Step 1) **Calculate each subgroup’s non-conformities rate= np/n

- Where np = number of defectives in the sample
- n= sample size

**Step 2) **Compute centerline p̅ = total number of defectives / total number of samples =Σnp/Σn

**Step 3) **Find Control Limits: Calculate the upper control limit (UCL) and lower control limit (LCL). If LCL is negative, then consider it as 0. Since the sample sizes are unequal, the control limits vary from sample interval to sample interval.

**Step 4) **Plot the graph with the proportions on the y-axis, Lots on the x-axis: Draw the centreline (p̅) and control limits (UCL and LCL). Interpret the data to determine whether the process is in control.

## Attribute Charts: np Chart

### What are np Charts:

np chart is also known as the control chart for defectives (d-chart). It is generally used to monitor the number of non-conforming or defective items in the measurement process. It uses binomial distribution to measure the number of defectives or non-conforming units in a sample.

- Evaluates the stability of a process when we are evaluating the proportion of defects as a raw number.
- The plot shows the # of defectives.

### When to Use np Charts:

np chart is one of the quality control charts used to assess trends and patterns in counts of binary events (e.g., pass, fail) over time. np chart requires that the sample size of each subgroup be the same and compute control limits based on the binomial distribution.

- Sample sizes are equal or constant.
- Subgroups are the same size.
- Attributes are discrete and binary (ex. yes vs no; up vs down)

### How to Use np Charts:

**Step 1) **Count the number of defectives in each sample

**Step 2) **Compute p̅ = total number of defectives / total number of samples =Σnp/Σn

- Where np = total number of defectives in the samples
- n= sample size

**Step 3) **Calculate centreline np̅ = total number of defectives/no of lots = Σnp/k

- Where k = number of lots

**Step 4) **Calculate the control limits

**Step 5)** Plot the graph with proportion on the y-axis, and the number of samples on the x-axis: Draw the centreline (np̅) and control limits (UCL and LCL). Interpret the data to determine whether the process is in control.

## Attribute Charts: C Charts

#### What are c charts

c chart is also known as the control chart for defects (i.e., counting the number of defects). It is generally used to monitor the number of defects in consistently size units.

- Evaluates the stability of counted data
- The plot shows the # of defects.

#### When to Use c Chart:

c chart is one of the quality control charts used to track the number of defects in a product of a constant size

- Total opportunity population is large compared to # defects.
- When you cannot count “not a defect.”
- Data type is discrete but each count has an equal opportunity of coming up.

### How to Use c Charts:

**Step 1) **Count the number of defects in each sample

**Step 2) **Compute centreline c̅ = total number of defects / number of samples =Σc/k

- Where c = number of defects
- k= number of samples

**Step 3) **Calculate the control limits

**Step 4)** Plot the graph with the number of defects on the y-axis, and lots on the x-axis: Draw the centreline (c̅) and control limits (UCL and LCL). Interpret the data to determine whether the process is in control.

## Attribute Charts: u Chart

### What are u Charts:

u chart is also known as the control chart for defects per unit chart. It is generally used to monitor the count type of data where the sample size is greater than one.

- Evaluates the stability of counted data
- Measuring variable defects per unit. Helpful when you have lots of varying sample sizes.
- The plot shows defects per unit.

### When to Use u Charts:

u chart is one of the quality control charts used to monitor the number of defects per unit of variable sample size.

- Sample size varies – ex. Multiple types of a defect.

### How to use u Charts

**Step 1) **Calculate the number of defects per unit in each lot.

- u= number of defects in each lot/ lot size

**Step 2) **Compute centreline u̅= total number of defects / number of samples =Σc/Σn

- Where c = number of defects
- n= sample size

**Step 3) Calculate Control limits: **Since the sample sizes are unequal, the control limits vary from sample interval to sample interval.

**Step 4)** Plot the graph with the number of defects per each unit on the y-axis, and lots on the x-axis: Draw the centreline (u̅) and control limits (UCL and LCL). Interpret the data to determine whether the process is in control.

## Example to select an appropriate attribute chart

## Videos about Attribute Charts

## ASQ Six Sigma Black Belt Attribute Charts Questions

**Question:** Which of the following control charts is most appropriate for monitoring the number of defects on different sample sizes?

(A) u

(B) np

(C) c

(D) p

**Answer:**

## ASQ Six Sigma Green Belt Attribute Chart Questions

Which of the following control charts is used to monitor discrete data?

(A) p

(B) I & mR

(C) X Bar

(D) X Bar – R

**Answer:**

## Comments (15)

Why sample size held constant for NP chart and varies for People chart?

No idea what you mean by a people chart.

An NP chart is for samples of varying size and a P chart is for samples of a fixed size if that helps.

Is pre control tool useful for attributes inspection?

Well, I guess that depends on the precontrol tool you are using. An attribute chart is a kind of control chart where you display information on defects and defectives. This helps you visualize the enemy – variation!

If your pre-control helps you see variation better, then perhaps yes.

Under C chart and U chart you have that the purpose is to identify the # of defectives. From my notes, this statement is inaccurate, did you mean to state the # of defects for the C chart and the % of defects for the U chart?

Amy – I’ve clarified above. Hope this helps!

Hello Could some ONE helping me please, to solve the following Problem

A shop uses a control chart on maintenance workers based on maintenance errors per standard worker-hour. For each worker, a random sample of 5 items is taken daily and the statistic c/n is plotted on the worker’s control chart where c is the count of errors found in 5 assemblies and n is the total worker-hours required for the 5 assemblies.

(a) After the first 4 weeks, the record for one worker is c=22 and n=54. Determine the central line and the 3-sigma control limits.

(b) On a certain day during the 4-week period, the worker makes 2 errors in 4,3 standard worker-hour. Determine if the point for this day falls within control limits.

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Can you show the work for one of the question?

[Six Sigma Study Guide Support: Question moved to the PYSSGB member’s forum here: https://sixsigmastudyguide.com/forums/topic/can-you-show-the-work-for-one-of-the-question/ ]

The formula in the answer is different than in the page here

Note to all other audiences on this page – This question was from a member and was handled inside our member’s area.

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What’s the difference between c and cbar in your Control limit equation for c charts?

There is no difference, Larry. Just a typo where the ‘bar’ was omitted from the original equation. Thanks for letting me know – all fixed now.

10. 19. 2020 Good morning… my challenge right now is working with the tables I’ve identified and struggling with how to do the actual problems/questions. Would you consider offering, in each module, sample examples of the details of the solutions to tough problems? My focus is on regression, hypotheticals, control charts, descriptive stats and capability indices… One of the film clips you have illustrated a man using Excel to access tables and fill in listings, than complete the problem. It took him a few minutes. This is intimidating… Can any Excel program do this? And I have this question for you: are you actively participating on some Six Sigma project teams now?

Hi Bobbie,

At the beginning of each Unit/Module in the member’s course are links to recommended resources where I step through my notes on the topics and usually several ways to attach common problems. There are also other practical notes for applying these techniques in the real world outside of certification, which is why you see that some videos have excel or other tools.

When you take the quiz questions in the member areas you can also see a full walkthrough for each problem showing you exactly how to do it.

can you help me about operating-characteristic function in attribute charts?