A visual network project planning tool very similar to PERT but activity centered instead of event-oriented.
Many different types of teams are used to attack different Six Sigma projects. Closely follow several of the examples in this article.
When you put together a Six Sigma team, you want to merge individuals into a cohesive team that will work together.
Use the Define phase of DMAIC to see if the project is worth doing & if Six Sigma is a good fit for what is needed to be accomplished.
Voice of Customer (VoC) is the key to customer-centric improvement. Learn practical methods and tools to tranaslate feedback into action.