Many different types of teams are used to attack different Six Sigma projects. Closely follow several of the examples in this article.
When you put together a Six Sigma team, you want to merge individuals into a cohesive team that will work together.
Use the Define phase of DMAIC to see if the project is worth doing & if Six Sigma is a good fit for what is needed to be accomplished.
Many companies think they know what their clients want. Very few take the time to confirm. In Six Sigma we use Voice of Client to be sure.
Critical to Customer (CTC), encompasses the essential requirements or attributes necessary for satisfying a customer’s needs or expectations.