Critical to Delivery requirements revolve around delivering a product successfully to a customer. When a customer makes an order, there are several expectations they might have around the delivery of it:
Critical to Cost requirements relate to a customer’s needs around the cost of your product, including factors like shipping and taxes.
Ask ten people, “What is quality?” and you’ll get ten different answers. Look at industry definitions of ‘quality’ and how to measure it.
Team Dynamics, Mechanics & Communications is divided into what teams do (meetings, process) and how they do it (decision making).
Don’t stifle team conflict; you’ll kill your team’s creativity. Instead, get your team to manage and resolve conflict constructively.