The process mapping is a tool that graphically shows the inputs, actions & outputs of a process in a clear, step-by-step map of the process.
A SIPOC (Supplier, Input, Process, Output, and Customer) is a high-level process mapping tool to help visualize a process and its influences.
Quality Function Deployment (QFD) and House of Quality (HOQ) is a structured approach for defining customer requirements.
The project charter is a set of a documents that provide purpose for the initiative. It’s a critical step that should not be skipped.