Learning how to define a process is one of the critical aspects of identifying the improvement project or problem-solving projects.
One of the biggest challenges for Six Sigma students is Hypothesis Testing. Use the Hypothesis Tests Study Guide, and you’ll be set!
Ask ten people, “What is quality?” and you’ll get ten different answers. Look at industry definitions of ‘quality’ and how to measure it.
Team Dynamics, Mechanics & Communications is divided into what teams do (meetings, process) and how they do it (decision making).
Don’t stifle team conflict; you’ll kill your team’s creativity. Instead, get your team to manage and resolve conflict constructively.