Poka-Yoke Error-proofing is the act of making errors impossible through great design. Here’s what you need to know for your Six Sigma exam.
Value Stream Mapping is a material & information flow map. It’s also a tool for visualizing processes that need improvement.
A Cause and Effect Diagram (aka Ishikawa, Fishbone) showing possible causes (process inputs) for a given effect (process outputs).
The most effective six sigma teams are comprised of qualified people with the right expertise. Learn about roles, make up, and more.
Cost of Poor Quality (COPQ) is the cost associated with providing poor quality products or services to the customer.