When you put together a Six Sigma team, you want to merge individuals into a cohesive team that will work together.
Use the Define phase of DMAIC to see if the project is worth doing & if Six Sigma is a good fit for what is needed to be accomplished.
Measure is the second phase of DMAIC. The main activity in the Measure phase is to define the baseline. and determine the process capability.
A control plan is a documented quality control strategy. Typically, you’ll have one per product or service that you offer.
Voice of Customer (VoC) is the key to customer-centric improvement. Learn practical methods and tools to tranaslate feedback into action.