A SIPOC (Supplier, Input, Process, Output, and Customer) is a high-level process mapping tool to help visualize a process and its influences.
An affinity diagram helps organize ideas into meaningful categories. This makes analysis on large data sets easier.
Benchmarking is the process of comparing current methods against world class performers to create the best possible performance.
Quality Function Deployment (QFD) and House of Quality (HOQ) is a structured approach for defining customer requirements.
The project charter is a set of a documents that provide purpose for the initiative. It’s a critical step that should not be skipped.