Ask ten people, “What is quality?” and you’ll get ten different answers. Look at industry definitions of ‘quality’ and how to measure it.
Team Dynamics, Mechanics & Communications is divided into what teams do (meetings, process) and how they do it (decision making).
Don’t stifle team conflict; you’ll kill your team’s creativity. Instead, get your team to manage and resolve conflict constructively.
Evolutionary operations methodology are also referred as EVOP is a statistical method of design of experiment (DOE) to improve the process.
Customer identification is a crucial step in the Voice Of Customer (VOC) process. With this in mind, you can design products for their needs.