Benchmarking is the process of comparing current methods against world class performers to create the best possible performance.
Quality Function Deployment (QFD) and House of Quality (HOQ) is a structured approach for defining customer requirements.
The project charter is a set of a documents that provide purpose for the initiative. It’s a critical step that should not be skipped.
If any phase of a Six Sigma project goes wrong, so does the whole project. Project tracking tools help you to keep each phase on track.
DMAIC is Six Sigma’s signature framework for process improvement. DMAIC provides a structured way of improving a process.