Analyze is the third phase of DMAIC. The main activity in Analyze phase is to identify the potential root cause and arrive actual root cause.
The Improve Phase (DMAIC) leverages data to help you make informed decisions, develop a solution, and give it the best chance of success.
A control plan is a documented quality control strategy. Typically, you’ll have one per product or service that you offer.
Many companies think they know what their clients want. Very few take the time to confirm. In Six Sigma we use Voice of Client to be sure.
Critical to Customer (CTC), encompasses the essential requirements or attributes necessary for satisfying a customer’s needs or expectations.