A cause and effect matrix is a six sigma tool that prioritizes the key process input variables based on priorities of customer outputs.
Joseph M Juran was a quality luminary that focused on top management involvement, the quality trilogy, quality cost measurement, and Pareto analysis.
Walter Shewhart is often referred to as the “Father of Quality Control” – he worked as a process engineer for Western Electric and Bell Labs.
Creating a pilot plan can help you execute, monitor and evaluate results. It is an experimental test of your solution on a limited scale.
An Activity Network diagram graphically depicts your project timeline by mapping tasks and the best, worst, and average case completion times.