A cause and effect matrix is a six sigma tool that prioritizes the key process input variables based on priorities of customer outputs.
Joseph M Juran was a quality luminary that focused on top management involvement, the quality trilogy, quality cost measurement, and Pareto analysis.
Walter Shewhart is often referred to as the “Father of Quality Control” – he worked as a process engineer for Western Electric and Bell Labs.
An Activity Network diagram graphically depicts your project timeline by mapping tasks and the best, worst, and average case completion times.
The Control phase is the fifth and last phase of a DMAIC process. The main activity in the Control phase is to control the improved process.