A control plan is a documented quality control strategy. Typically, you’ll have one per product or service that you offer.
Many companies think they know what their clients want. Very few take the time to confirm. In Six Sigma we use Voice of Client to be sure.
Critical to Quality (CTQ) requirements are necessary for delivering customer-favorite products and services & lead to fanatical customers!
Data analysis is a fundamental requirement in the Six Sigma methodology for identifying process inefficiencies and reducing defects.
A Gantt chart is a planning and tracking tool that helps you track the dependencies between tasks and chart project progress.