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The Pareto principle has been used for many years, whether implicitly or explicitly. This post focuses on current applications in our daily lives.
In this article Jeremy and George turn to literary and religious tradition to illustrate how wise rulers could have benefited by tools we study and apply in preparation for our credentialing exams.
In his latest article Jeremy provides great real-life examples how performing root cause analysis can change lives.
How I would use Lean Six Sigma principals to improve the Tech Support process.