Search

Do the Work, Pass Your Exam, or Your $ Back.

100% of candidates who complete my study guide report passing their exam! Full refund if you complete the study guide but fail your exam. This is your 100% Risk Free option!

Want to Pass Your Six Sigma Exam the First Time Through?

If so, you need a study guide. I'll show you what to study and how to study it.

Sign up here for a Free 6 Day Six Sigma Study Guide Boot camp.

    We won't send you spam. Unsubscribe at any time.

    Skip to content
    Six Sigma Study Guide
    Six Sigma Study Guide Study notes and guides for Six Sigma certification tests
    • Log In
    • Register
    • About
    • Six Sigma Articles
    • Newsletter
    • Pass Your Six Sigma Black Belt
    • Pass Your Six Sigma Green Belt
    Home  /  Six Sigma Study Guide Articles  /  Customer Focus

    Category: Customer Focus

    Ted Hessing

    Customer Identification

    Posted by Ted Hessing

    Customer identification is a crucial step in the Voice Of Customer (VOC) process. With this in mind, you can design products for their needs.

    This entry was posted in Customer Focus, Define and tagged ASQ, Black Belt. Bookmark the permalink.
    Ted Hessing

    Quality Function Deployment (QFD) and House of Quality (HOQ)

    Posted by Ted Hessing

    Quality Function Deployment (QFD) and House of Quality (HOQ) is a structured approach for defining customer requirements.

    This entry was posted in Customer Focus, Define and tagged ASQ, Black Belt, Download, Green Belt, QuestionSet, Villanova, voice of customer. Bookmark the permalink.

    Ready to Pass Your Six Sigma Exam?

    Do the Work, Pass Your Exam, or Your $ Back.

    100% of candidates who complete my study guide report passing their exam! Full refund if you complete the study guide but fail your exam. This is your 100% Risk Free option!

    Search

    Recent Newsletters

    • The Six Fix #021: Design for Six Sigma in Real Life: A Mother’s Day Story
    • The Six Fix #020: Six Sigma Choices: Did You Pick the Right Organization?
    • The Six Fix #019: Case Study: New Year’s Gym Rush Management
    • The Six Fix #018: Six Sigma Case Study: Economic Development Education Program
    • The Six Fix #017: How to Gain Trust

    Articles

    • Six Sigma Basics
    • Lean
    • Define
    • Measure
    • Analyze
    • Improve
    • Control
    • Certification FAQs
    • Newsletter
    • 6 Sigma in Real Life

    Want to Pass Your Six Sigma Exam the First Time Through?

    If so, you need a study guide. I'll show you what to study and how to study it.

    Sign up here for a Free 6 Day Six Sigma Study Guide Boot camp.

      We won't send you spam. Unsubscribe at any time.

      Back to Top
      Disclosure
      Please accept terms and conditions to proceed. You can access the terms here. Ensure you are in a private space where you can discuss your personal health information before starting the consultation.

      Want to Pass Your Six Sigma Exam the First Time Through?

      If so, you need a study guide. I'll show you what to study and how to study it.

      Sign up here for a Free 6 Day Six Sigma Study Guide Boot camp.

        We won't send you spam. Unsubscribe at any time.