Analyze is the third phase of DMAIC. The main activity in Analyze phase is to identify the potential root cause and arrive actual root cause.
The Improve Phase (DMAIC) leverages data to help you make informed decisions, develop a solution, and give it the best chance of success.
A control plan is a documented quality control strategy. Typically, you’ll have one per product or service that you offer.
Voice of Customer (VoC) is the key to customer-centric improvement. Learn practical methods and tools to tranaslate feedback into action.
Critical to Customer (CTC), encompasses the essential requirements or attributes necessary for satisfying a customer’s needs or expectations.