Basic Six Sigma Probability functions lay the foundation for higher-order statistical analytics that is required to solve complex problems.
Process performance metrics are used to measure the current and future value of our processes. Learn Six Sigma metrics you can use.
How is Lean Different from Six Sigma? Lean eliminates waste, and Six-Sigma eliminates variation. Pick the right tool for the right purpose.
Data collection is a science, not an art form. Be sure to use rigor and thought before assembling the data that you seek to analyze.
Retaining customers can be a viable strategy as some estimates value existing customers 5xs more than new customers.