The Ford Company developed 8D method for root cause analysis, it consists of 8 different steps, and gap analysis is not part of those 8 steps. The 8 steps are as follows.

8D Method Overview

D1: Use a Team

D2: Describe the Problem

D3: Develop Interim Containment Plan

D4: Determine and Verify Root Causes and Escape Points

D5: Verify Permanent Corrections (PCs) for Problem will resolve problem for the customer

D6: Define and Implement Corrective Actions

D7: Prevent Recurrence / System Problems

D8: Congratulate the Main Contributors to your Team

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