The Ford Company developed 8D method for root cause analysis, it consists of 8 different steps, and gap analysis is not part of those 8 steps. The 8 steps are as follows.
8D Method Overview
D1: Use a Team
D2: Describe the Problem
D3: Develop Interim Containment Plan
D4: Determine and Verify Root Causes and Escape Points
D5: Verify Permanent Corrections (PCs) for Problem will resolve problem for the customer
D6: Define and Implement Corrective
Actions
D7: Prevent Recurrence / System Problems
D8: Congratulate the Main Contributors to your Team
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