Specification limits are the targets set for a product or the process by customer or market performance; often, Voice of the Customer is the input for these criteria. In other words, it is the intended result of the metric that we measure.

Customers set the limit (upper and lower) on the product characteristics that define where the product works and where it does not. If the product falls outside of these limits, assume that the customer will reject the product. Specification limits are related to product design. Hence, set these limits in the design phase of the product life cycle.

**The Two Type**s

**Upper Specification Limit:** The highest limit a customer would accept.

Example: A customer would wait in line at a drive-through for 7 minutes before being dissatisfied.

**Lower Specification Limit:** The lowest limit a customer would accept.

Example: A customer would expect no less than 100 M&Ms to be in a packet before being dissatisfied.

## Why Specification limits?

The customer defines limits where the losses due to variation are equal to the benefit of the product. Generally, these values are drawn on the histogram. If the product falls between the USL and LSL, then the product meets the customer’s requirement. In other words, they determine the process capability and the sigma value.

### Process capability indices

Cp and Cpk are called Process Capability. Pp and Ppk are called Process Performance. In both cases, we want to try to verify if the process can meet to meet Customer CTQs (requirements).

Cp and Cpk values help to determine the Process Capability. Generally, you use this when a process is under statistical control. Whereas Pp and PPk are for Process Performance. Generally, you use this when a process is too new to determine if it is under statistical control.

- Cp (Process Potential)- Tolerance width divided by process capability = (USL – LSL) / (6*σ)
- Cpl and Cpu are the one-sided capability ratios Cpl = (µ-LSL) / (3*σ); Cpu = (USL-µ)/ (3*σ), µwhere is the target for the process
- Cpk is the process capability index Cpk = min (Cpl, Cpu)
- Pp (Process performance) = (USL – LSL) / 6* s, In Pp, s is the standard deviation
- Ppl=(xbar- LSL)/ 3s ; Ppu= (USL – xbar)/ 3s, where xbar is the Process Mean
- Ppk is the process performance index Ppk= min(Ppl, Ppu)

## Difference between Specification limit & Control limit

Control limits are the limits of variation that are expected from a process when the process is in statistical control. Furthermore, control limits are calculated from the process data, so it is called the “Voice of process”.

The specification limit is different than the control limit. The customer defines these values, hence it is called the “Voice of Customer”.

## Usage of Specification limits and Control limits

- You cannot draw both on the same graph. However, it helps to determine the stability and capability of the process.
- There is no direct relationship between them. However, they can be compared.

**Case 1: Specification Limit falls within Control Limit.**

If specification limits fall within the control limits, part of the process may function outside the customer’s set range. So, the process is producing defects.

**Case 2: Specification Limit Coincides with Control Limit**

If specification limits fall on control limits, the process variation is common, and the process may meet the customer’s requirements. However, it may produce a defect because of the possibility of influence with an uncommon source of variation.

**Case3: Control Limit falls within the Specification limit**

If control limits lie within the specification limits, production is stable within our capability. It produces the best design and no major issues in production. Also, the process meets the customer’s specification.

## Can we use specification limit and control limit together?

No, they cannot be used together because they are completely different from each other. Control limit helps to assess whether the process is stable, while the customer defines the specification limit.

## Comments (2)

Good presentation of the materials. Thank you!

Thanks for the kind words, Dave!