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Ted Hessing

Customer Identification

Posted by Ted Hessing

Customer identification is a crucial step in the Voice Of Customer (VOC) process. With this in mind, you can design products for their needs.

This entry was posted in Customer Focus, Define and tagged ASQ, Black Belt. Bookmark the permalink.
Ted Hessing

How Can Someone Starting Out in Quality Succeed?

Posted by Ted Hessing

One of the most frequent questions I get asked is how to get started in a quality field. I’ve long wanted to write an article I could direct people to.

This entry was posted in Career FAQs and tagged ASQ. Bookmark the permalink.
Ted Hessing

Rational Sub Grouping

Posted by Ted Hessing

Rational sub grouping is the process of organizing the data into groups which were produced basically under the same conditions

This entry was posted in Advanced Control Charts, Control and tagged ASQ, Black Belt, IASSC. Bookmark the permalink.
Ted Hessing

Sum of Squares (SS)

Posted by Ted Hessing

The Sum of Squares technique calculates a measure of the variation in an experiment. Used in Designed experiments and Anova.

This entry was posted in Analyze and tagged ASQ, Black Belt. Bookmark the permalink.
Ted Hessing

Visual Factory

Posted by Ted Hessing

Visual Factory is a Lean concept that offers much to Six Sigma, too. We use it to communicate information quickly and easily, using graphics.

This entry was posted in Additional Lean Concepts, Control, Lean and tagged ASQ, Black Belt, QuestionSet, Villanova. Bookmark the permalink.
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