Team Dynamics, Mechanics & Communications is divided into what teams do (meetings, process) and how they do it (decision making).
Don’t stifle team conflict; you’ll kill your team’s creativity. Instead, get your team to manage and resolve conflict constructively.
Evolutionary operations methodology are also referred as EVOP is a statistical method of design of experiment (DOE) to improve the process.
Customer identification is a crucial step in the Voice Of Customer (VOC) process. With this in mind, you can design products for their needs.
One of the most frequent questions I get asked is how to get started in a quality field. I’ve long wanted to write an article I could direct people to.