Data collection is a science, not an art form. Be sure to use rigor and thought before assembling the data that you seek to analyze.
Retaining customers can be a viable strategy as some estimates value existing customers 5xs more than new customers.
Project Management tools act as an aid to an individual as well as a team for better project management irrespective of the project size.
The program (or project) evaluation and review technique (PERT) is a statistical tool that we can use to plan and analyze tasks in a project.
A visual network project planning tool very similar to PERT but activity centered instead of event-oriented.