Implementation plan: a summary of the strategy to be used for implementation of the piloted solution.

Implementation plan, being informed by the pilot, should include much of the same type of information as the pilot plan but clearly adjusted to take into account the results of the pilot.

You should focus on more than cost savings when trying to implement a Six Sigma Initiative.

Prioritization matrices can be used to rationally narrow down the focus of the team before detailed implementation planning can happen.

Where & How do we use the Implementation Plan?

Final Process Sigma requires Operational definitions from implementation plan.

Not only used in DMAIC. Also used in Design for Six Sigma – The V or Verify in DMADV.

Barriers to implementation

Describe how to handle some of the common barriers to implementation – see change opposition.

Implementation

Implementation plan: a summary of the strategy to be used for implementation of the piloted solution.

Should include much of the same type of information as the pilot plan but clearly adjusted to take into account the results of the pilot.

Where & How do we use the Implementation Plan?

Final Process Sigma requires Operational definitions from implementation plan.

Not only used in DMAIC. Also used in Design for Six Sigma – The V or Verify in DMADV.

Implementation Plan

Apply lessons learned from the pilot

Adjust the pilot plan for any problems or learnings that occurred during the pilot. Also adjust for the difference in the scale of the roll out.

Account for Barriers to implementation

  • Identify forces favoring implementation
  • Identify forces opposing implementation
  • Recognize implications and risks from failing to address barriers

Good idea to revisit the Charter and review stakeholder feedback from the pilot.

Finalize design

  • Include large-scale training for new work methods.
  • Fine-tune new process

Sustain & Improve

  • Transition to the Control Phase
  • Requires the highest level of employee involvement
  • Conduct weekly & monthly reviews

Implementation plan template

  • Identify forces favoring implementation
  • Identify forces opposing implementation
  • Recognize implications and risks from failing to address barriers
  • Design

o   Define what needs to be piloted

o   Identify where pilots will be run

o   Identify team members

o   Determine how pilots will be conducted and length of time

Similar to the Define phase of DMAIC – what are you trying to do? What do you hope to achieve? What is the definition of success? How are you going to get there? Who is impacted? Whom do you need help from?

  • Pilot
  • Traits of a Pilot
    • Small scale
    • Reversible
    • Designed to incrementally increased-employee involvement
    • Utilize simulations – process improvement may be simulated using mathematical or computer based modeling
  • After the Pilot
    • Adjust the pilot plan for uncovered problems and to accommodate the scale of implementation.
    • Collect and evaluate pilot results.
    • Create a summary of the strategy used to pilot the solution and the results achieved.
  • Implementation

o   Finalize design

o   Training for new work methods

o   Fine-tune new process

  • Sustain & Improve – The control phase

o   Requires the highest level of employee involvement

o   Key IPO metrics

o   Conduct weekly & monthly reviews

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