In this article Jeremy and George turn to literary and religious tradition to illustrate how wise rulers could have benefited by tools we study and apply in preparation for our credentialing exams.
In his latest article Jeremy provides great real-life examples how performing root cause analysis can change lives.
How I would use Lean Six Sigma principals to improve the Tech Support process.
Public school systems in the United States are in desperate need of Six Sigma methodology. Techniques like control charts and histograms would help.
How some easily constructed “control charts” greatly improved my teaching and my own awareness of the impacts of my decisions.