Analysis of Variance (ANOVA) is a parametric statistical technique that compares data sets. They evaluate the means of three or more factors.
Root cause analysis is a collection of tools and processes used to determine the most important causes for an issue we are trying to resolve.
TPM is an acronym for Total Productive Maintenance which is a system of coordinated group efforts for greater equipment effectiveness.
The Theory of Constraints states organizations can be measured by three criteria: throughput, operational expense, and inventory.
To be an effective change agent, you must recognize the importance of your own perceptions and the perceptions of those around you.