1) Intro:

Hello, Six Sigma community!

It’s another week and we’re excited to share with you two insightful articles in this edition of “The Six Fix”. The first article, “Lean Six Sigma Implementation in IT Support Services”, explores how organizations can use Six Sigma methodologies to enhance their IT support services. Say goodbye to long resolution times and low customer satisfaction rates and hello to increased efficiency and waste reduction!

Our second article, “How Dan S. Passed the Villanova Lean Six Sigma Black Belt Exam”, offers a first-hand account of Dan’s experience in passing the Villanova Lean Six Sigma Black Belt Exam. Get practical advice and insights from someone who has successfully navigated the exam and learn about the importance of continuous learning and improvement in the Lean Six Sigma journey. So grab a cup of coffee, chai, or your typical morning beverage, and let’s dive into this week’s edition of “The Six Fix”!


2) Case Study:

Curious about how Six Sigma can be used in “modern” industries like IT? Well, wonder no more! Our latest article, “Lean Six Sigma Implementation in IT Support Services”, offers valuable insights into how organizations can apply Six Sigma methodologies to improve their IT support services. Say goodbye to long resolution times and low customer satisfaction rates, and hello to increased efficiency and waste reduction. Click here to learn more about the DMAIC methodology and how it can be applied to IT support services.


3) Community:

Did you know that thousands of Six Sigma students and professionals have gotten their questions answered on any Six Sigma topic they have?

Go to SixSigmaStudyGuide.com, use the search functionality to find the topic you’re looking for (or email me and I’ll send you the applicable page), and leave a comment. We’ll do our best to give an answer quickly!


4) Student Spotlight:

This week’s article titled “How Dan S. Passed the Villanova Lean Six Sigma Black Belt Exam” is a first-hand account of Dan’s experience in preparing for and passing the Villanova Lean Six Sigma Black Belt Exam. Dan shares the study resources he used, including books, online courses, and practice exams. He also provides tips on how to stay organized and focused during the exam preparation process. The author emphasizes the importance of understanding the DMAIC methodology and its applications in real-world situations. In conclusion, Dan encourages readers to stay committed to their Lean Six Sigma journey and to never stop learning and improving.

This article is a great resource for readers of “The Six Fix” newsletter who are preparing for their own Lean Six Sigma Black Belt Exam or who are interested in learning more about the exam process. It offers practical advice and insights from someone who has successfully navigated the exam and highlights the importance of continuous learning and improvement in the Lean Six Sigma journey.

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