Hello there,
I am currently studying for my CSSBB exam, and I am having some trouble with the Primer practice questions in section 7, primarily #s 7 and 33. Question 7 reads: The report Cpk for a process with an average of 28, a spread of 10 units, and USL and LSL of 35 and 15, respectively would be:
a. 1.6
b. 1.4
c. 1.8
d. .714
I have no idea how to estimate the standard deviation given this information, as “spread” isn’t covered anywhere in the Primer section. Please help!