Team Dynamics, Mechanics & Communications is divided into what teams do (meetings, process) and how they do it (decision making).
Techniques for handling team Conflict, preventing team conflict and resolution from team conflict.
Customer identification is a crucial step of Voice Of Customer (VOC) process. A customer is a person or company who purchases product or services.
The history of lean involves luminaries such as Toyoda, Ford, Ohno, Taylor and many others. Read about their accomplisments and contributions.
Six Sigma Roles and Responsibilities shows up on each certification exam. Here’s a quick study guide that can help you ace those portions.