Potential Cause List

Use this to summarize your results at the end of the Analyze phase.

Put the diagram of the current process steps, defined outputs & the factors influencing those outputs, and a table listing the results of process analysis. Include all data sources used, how data was collected and the tools used in analyzing the data (hypothesis testing).

Prioritization of Potential Causes

  • Consider
    • Process knowledge gained (SIPOC, process map, value stream map.)
    • Past experiences (Voices)
    • Frequency (data)
    • Whether the cause can be controlled or even measured.
    • Personal bias in logic.
  • Do NOT Consider
    • If a potential solution exists for the potential cause.
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