The Nominal Group Technique is a kind of group-based brainstorming that significantly enables participation from all members resulting in more comprehensive and thoughtful solutions.
How Nominal Group Technique Works
- The moderator states the topic for brainstorming and ensures all participants are clear on the topic.
- All participants are given a set period of time (5-10 mins) to write their thoughts on paper.
- When finished, each idea is presented.
- Continue for set period of time or until impractical
- Moderator transcribes ideas to a shared visual board.
- Duplicate ideas are skipped or merged.
- Each idea is discussed by the group.
- No idea may be eliminated without consensus.
- Some ideas are merged.
- New ideas may emerge and the moderator should capture them as well.
- Use Multivoting to select the path forward.
When to Use Nominal Group Technique
- When you have shy team members.
- When the team tends to defer to a single person or group of people.
- When a team member hasn’t felt like their voice is being heard.
- When teams think better in silence.
- When there are controversial items to discuss.
Six Sigma Black Belt Exam Questions
Question: Which of the following tools should be used when a team is generating and prioritizing a list of options that include highly controversial issues?
Answer: (C) Nominal Group Technique. Brainstorming is a good answer, but incomplete. Affinity diagrams are useful for organizing the output. While 5 whys are a great way of getting to a root cause of an issue.